1st June 2018
Yes, believe it or not but the same shit Watch is broken again!
It has been okay for the last 5 months and it was working fine. But then suddenly the power reserve could only be wind up to 4 days before the wonderful "click" noise can be heard, again. (Which should usually happen when the power reserve has been winded up to 7 or 8 days)
So I went to my favorite Panerai Boutique at ION in Singapore, again.
I went in with a nice "Good Morning" but got nearly nothing back in return. The Italian guy gave me his most deadly look without saying a word. Ignored within seconds, what a great customer Service 😉 The other guy had no other choice and could not run away since I was standing in the middle of the Boutique already, showing my piece of crap (PAM311) with the comments: does not work, again!
So I explained the issue, again and Mr. Duke started with his standard procedure: Look at the watch, listen to my words, make some pics, ask some boring questions, fill-out a paper and to apologize 5 times within every minute.
I asked him when I could receive first feedback, since the watch is spending more time with "beloved" Panerai then being on my wrist. He could not tell, as usual. I left the Panerai Boutique, opened my bag and mantled my beloved Rolex Daytona on my arm. What a watch, perfect looking, perfect size and NEVER EVER any problems!
I have sent an email to the Brand Manager on 7th June.....no answer, as usual.
Today 11th of June, no response, as usual. Maybe they don't know in which country my watch is for the checkup, but that's normal for Panerai as well.
It's really an amazing and sad record. Within 16 months of time, the watch has spent 11 months at the service!
Now I understand as well why PAM311 and PAM275 model has been removed from the Panerai Webpage. They are NOT able to service or to repair the watch! In fact, this piece of junk is the most overpriced non-functional watch on this planet! Good to put in a showcase only, but don't dare to wear it.
How must Jean-Marc Pontroué feel to lead such a mess? Well, he might wear his fancy Rolex after work to feel happy again.
If you ever plan to buy a Panerai, go and buy the old model with ETA (Swatch Group) or Rolex movement. And if you need a service, go to your local watchmaker, since Panerai is good for sales only, but not for Service or repair.
The Story will continue, stay tune.....